S
| Item | Serial Number | Notes | |
|---|---|---|---|
| 1 | Western Digital Usb hard drive with cord |
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Device unreadable by recovery PC after testing with different cables, USB ports, and running data recovery and a driver installation. Slow spin rate and skipping heard within enclosure. Physical damage is primary suspect for drive failure. |
Alyx Bradley |
03/23/2022 01:39 pm | 03/23/2022 02:19 pm | 00:40 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 03/23/2022 04:01 pm | Updated status to Invoiced | Jessica L. |
| 03/23/2022 03:28 pm | Updated status to Submitted for Invoicing | Chu H. |
| 03/23/2022 03:28 pm | Approved. | Chu H. |
| 03/23/2022 02:35 pm | Signature for Later: Customer will return later to pickup the HDD or ask for the HDD to be delivered, upon which they will sign off on the work order. | Alyx B. |
| 03/23/2022 02:35 pm | Updated status to Pending Approval | Alyx B. |
| 03/23/2022 02:35 pm | Service Completed | Alyx B. |
| 03/23/2022 02:34 pm | Signature for Later: Customer will return later to pickup the HDD and to sign the work order. | . |
| 03/23/2022 02:34 pm | Updated status to Pending Approval | . |
| 03/23/2022 02:34 pm | Service Completed | . |
| 03/23/2022 02:23 pm | Check-out 03/23/2022 02:19 pm | Alyx B. |
| 03/23/2022 02:23 pm | Work Order Tasks Added | Alyx B. |
| 03/23/2022 02:23 pm | Updated status to Service Completed | Alyx B. |
| 03/23/2022 02:19 pm | Check-in 03/23/2022 01:39 pm | Alyx B. |
| 03/23/2022 01:38 pm | Modified workorder. | Kevin H. |
| 03/23/2022 01:38 pm | Updated scheduled date/time from 03/23/2022 12:22 pm to: 03/23/2022 01:30 pm | Kevin H. |
| 03/23/2022 01:38 pm | Updated status to Scheduled | Kevin H. |
| 03/23/2022 01:38 pm | Unassigned: Kevin Hsueh | Kevin H. |
| 03/23/2022 01:38 pm | Assigned: Alyx Bradley | Kevin H. |
| 03/23/2022 01:38 pm | Updated Estimated Service Time (hrs) to | Kevin H. |
| 03/23/2022 12:25 pm | Added customer equipment. | Jessica L. |
| 03/23/2022 12:25 pm | Updated status to Pending Schedule | Jessica L. |
| 03/23/2022 12:25 pm | Assigned: Kevin Hsueh | Jessica L. |
| 03/23/2022 12:25 pm | Created workorder. | Jessica L. |