Work with Jean and login to SPRS portal. Noted no upload option for CMMC checklist. Create a support ticket on SPRS portal. SPRS will contact Jean on the ticket. Reset Garys SonicWALL VPN account credentials. Provide new credentials to Gary. Check Princes's excel slowness issue. Narrowed issue down to 1 particular spreadsheet. Princes to recreate problem spreadsheet.
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Work Completed |
Technician |
Check-in |
Check-out |
Actual Hrs |
| 1 |
Work with Jean and login to SPRS portal. Noted no upload option for CMMC checklist. Create a support ticket on SPRS portal. SPRS will contact Jean on the ticket. Reset Garys SonicWALL VPN account credentials. Provide new credentials to Gary. Check Princes's excel slowness issue. Narrowed issue down to 1 particular spreadsheet. Princes to recreate problem spreadsheet. |
Kevin Hsueh
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03/28/2022 01:42 pm |
03/28/2022 03:02 pm |
01:20
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