DSI WebApp

W39251 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

03/29/2022, 08:30 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030510

Work Requested

Troubleshoot Exchange Email Issues.

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mark reported email issues. Investigate and determined issue is no emails can be received. Checked C: drive and noted C: drive was full. Investigate further and noted SQL Sharepoint database log file taking up 87 GB of disk space. clean up log file and free up 87GB of disk space on C: Drive. Restart all MS Exchange services. Test send and receive several emails successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Mark reported email issues. Investigate and determined issue is no emails can be received. Checked C: drive and noted C: drive was full. Investigate further and noted SQL Sharepoint database log file taking up 87 GB of disk space. clean up log file and free up 87GB of disk space on C: Drive. Restart all MS Exchange services. Test send and receive several emails successfully.	Kevin Hsueh	03/29/2022 08:30 am	03/29/2022 09:15 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/29/2022 03:07 pm	Updated status to Invoiced	Jessica L.
03/29/2022 02:58 pm	Updated status to Submitted for Invoicing	Chu H.
03/29/2022 02:58 pm	Approved.	Chu H.
03/29/2022 09:04 am	No Signature: Remote Support: Mark Peredo	Kevin H.
03/29/2022 09:04 am	Updated status to Pending Approval	Kevin H.
03/29/2022 09:04 am	Service Completed	Kevin H.
03/29/2022 09:03 am	Check-out 03/29/2022 09:15 am	Kevin H.
03/29/2022 09:03 am	Work Order Tasks Added	Kevin H.
03/29/2022 09:03 am	Updated status to Service Completed	Kevin H.
03/29/2022 09:01 am	Check-in 03/29/2022 08:30 am	Kevin H.
03/29/2022 09:00 am	Updated status to Scheduled	Kevin H.
03/29/2022 09:00 am	Assigned: Kevin Hsueh	Kevin H.
03/29/2022 09:00 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39251

Work Orders