DSI WebApp

W39328 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

05/02/2022, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Nel Bangayan

Date Signed:

05/02/2022

Invoice Number:

030584

Work Requested

Setup Teddy's email account on his mobile phone. Troubleshoot QuickBooks Multi User Issue

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot QuickBooks multi user mode issue. QuickBooks database manager was not responding. Restart QuickBooks database manager and test multi user mode with Nel successfully. Teddy Garcia not onsite to setup email account on his mobile phone. Provided setup instructions to Nel.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot QuickBooks multi user mode issue. QuickBooks database manager was not responding. Restart QuickBooks database manager and test multi user mode with Nel successfully. Teddy Garcia not onsite to setup email account on his mobile phone. Provided setup instructions to Nel.	Kevin Hsueh	05/02/2022 09:19 am	05/02/2022 09:45 am	00:26

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/02/2022 08:40 am	Created workorder.	Kevin H.
05/02/2022 08:40 am	Assigned: Kevin Hsueh	Kevin H.
05/02/2022 08:40 am	Updated status to Scheduled	Kevin H.
05/02/2022 09:19 am	Check-in 05/02/2022 09:19 am	Kevin H.
05/02/2022 09:19 am	Arrived 05/02/2022 09:19 am	Kevin H.
05/02/2022 09:43 am	Customer Signature Posted	Kevin H.
05/02/2022 09:46 am	Updated status to Service Completed	Kevin H.
05/02/2022 09:46 am	Work Order Tasks Added	Kevin H.
05/02/2022 09:46 am	Check-out 05/02/2022 09:45 am	Kevin H.
05/02/2022 09:47 am	Service Completed	Kevin H.
05/02/2022 09:47 am	Updated status to Pending Approval	Kevin H.
05/02/2022 10:41 am	Approved.	Chu H.
05/02/2022 10:41 am	Updated status to Submitted for Invoicing	Chu H.
05/02/2022 02:15 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39328

Work Orders