DSI WebApp

W39335 Invoiced

Customer/Point of Contact:

Unitek Environmental
Linda Meno

Scheduled Date/Time:

05/02/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Meno

Date Signed:

05/02/2022

Invoice Number:

030587

Work Requested

Troubleshoot Printing Issues. Troubleshoot VPN issues.

Work Requested by: Linda Meno

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Arrived onsite to troubleshoot printer issue. Unable to print. Per Unitek, a rat chewed the cable. Cable has since been replaced and printing is up. Test connect to SonicWALL VPN using known good DSI laptop and can connect successfully. Anna to drop her laptop to DSI for inhouse troubleshooting as her laptop has VPN issues still.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Arrived onsite to troubleshoot printer issue. Unable to print. Per Unitek, a rat chewed the cable. Cable has since been replaced and printing is up. Test connect to SonicWALL VPN using known good DSI laptop and can connect successfully. Anna to drop her laptop to DSI for inhouse troubleshooting as her laptop has VPN issues still.	Kevin Hsueh	05/02/2022 01:38 pm	05/02/2022 02:36 pm	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/02/2022 01:37 pm	Created workorder.	Kevin H.
05/02/2022 01:37 pm	Assigned: Kevin Hsueh	Kevin H.
05/02/2022 01:37 pm	Updated status to Scheduled	Kevin H.
05/02/2022 01:38 pm	Check-in 05/02/2022 01:38 pm	Kevin H.
05/02/2022 02:03 pm	Arrived 05/02/2022 02:03 pm	Kevin H.
05/02/2022 02:32 pm	Customer Signature Posted	Kevin H.
05/02/2022 02:39 pm	Updated status to Service Completed	Kevin H.
05/02/2022 02:39 pm	Work Order Tasks Added	Kevin H.
05/02/2022 02:39 pm	Check-out 05/02/2022 02:36 pm	Kevin H.
05/02/2022 02:40 pm	Service Completed	Kevin H.
05/02/2022 02:40 pm	Updated status to Pending Approval	Kevin H.
05/03/2022 09:06 am	Approved.	Chu H.
05/03/2022 09:06 am	Updated status to Submitted for Invoicing	Chu H.
05/03/2022 09:22 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39335

Work Orders