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W39361   Invoiced

05/09/2022, 10:00 am   
Inhouse
Normal
DSIG.4063: DSI Standard Service 2022
DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]
2
1
Alyx Bradley
Yes
Linda Meno
05/13/2022
030605

Work Requested

Reset Windows 10 on a workstation.
Work Requested by: Gary Hendrix

Items Dropped Off 1

Item Serial Number Notes
1 Acer AIO Workstation DQVTEAA0002130039AF3000 Received with Power Cable

Work Completed 2

Summary of Tasks

Set up the work PC and delivered the laptop from another work order. Repeated the steps that caused the PC to lock down originally (Activated Outlook, then reset the PC) and the PC worked as normal.
Work Completed Technician Check-in Check-out Actual Hrs
1 Reset the workstation. Kevin checked it out and cleared it. Waiting to see if client wants it delivered, or will be picking it up. Alyx Bradley
05/09/2022 10:00 am 05/09/2022 11:00 am 01:00
2 Set up the work PC and delivered the laptop from another work order. Alyx Bradley
05/13/2022 09:07 am 05/13/2022 10:01 am 00:54

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
05/09/2022 05:20 pm Created workorder. Alyx B.
05/09/2022 05:20 pm Assigned: Alyx Bradley Alyx B.
05/09/2022 05:20 pm Updated status to Pending Schedule Alyx B.
05/09/2022 05:20 pm Added customer equipment. Alyx B.
05/09/2022 05:21 pm Check-in 05/09/2022 10:00 am Alyx B.
05/09/2022 05:22 pm Updated status to In Progress Alyx B.
05/09/2022 05:22 pm Check-out 05/09/2022 11:00 am Alyx B.
05/13/2022 09:07 am Check-in 05/13/2022 09:07 am Alyx B.
05/13/2022 10:00 am Customer Signature Posted Alyx B.
05/13/2022 10:03 am Updated status to Service Completed Alyx B.
05/13/2022 10:03 am Work Order Tasks Added Alyx B.
05/13/2022 10:03 am Check-out 05/13/2022 10:01 am Alyx B.
05/13/2022 10:35 am Work Order Tasks Updated Alyx B.
05/13/2022 10:35 am Service Completed Alyx B.
05/13/2022 10:35 am Updated status to Pending Approval Alyx B.
05/14/2022 08:18 pm Approved. Chu H.
05/14/2022 08:18 pm Updated status to Submitted for Invoicing Chu H.
05/16/2022 09:41 am Updated status to Invoiced Jessica L.