DSI WebApp

W39422 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

05/25/2022, 03:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030641

Work Requested

unable to login to user profile account.

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Per Nel, her staff is trying to login using DLagman user profile account. Advised Nel, that DLagman user profile was disabled at the last service call per her request. Re-enable DLagman user profile and confirmed this user profile can login now. Configure DLagman@jbmoderntech.com emails to forward to info@jbmodertech.com.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Per Nel, her staff is trying to login using DLagman user profile account. Advised Nel, that DLagman user profile was disabled at the last service call per her request. Re-enable DLagman user profile and confirmed this user profile can login now. Configure DLagman@jbmoderntech.com emails to forward to info@jbmodertech.com.	Kevin Hsueh	05/25/2022 03:00 pm	05/25/2022 03:25 pm	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/25/2022 03:23 pm	Created workorder.	Kevin H.
05/25/2022 03:23 pm	Assigned: Kevin Hsueh	Kevin H.
05/25/2022 03:23 pm	Updated status to Scheduled	Kevin H.
05/25/2022 03:25 pm	Check-in 05/25/2022 03:00 pm	Kevin H.
05/25/2022 03:27 pm	Updated status to Service Completed	Kevin H.
05/25/2022 03:27 pm	Work Order Tasks Added	Kevin H.
05/25/2022 03:27 pm	Check-out 05/25/2022 03:25 pm	Kevin H.
05/25/2022 04:17 pm	Service Completed	Kevin H.
05/25/2022 04:17 pm	Updated status to Pending Approval	Kevin H.
05/25/2022 04:17 pm	No Signature: Remote Support	Kevin H.
05/26/2022 08:30 am	Approved.	Chu H.
05/26/2022 08:30 am	Updated status to Submitted for Invoicing	Chu H.
05/27/2022 11:00 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39422

Work Orders