DSI WebApp

W39492 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

06/20/2022, 09:30 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030669

Work Requested

Nel reported emails down. Remote support to troubleshoot and resolve.

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Login to JBSRV remotely and noted Exchange services stopped and C: drive full. Delete old temp files and free up 10GB of space on C: drive. Restart Exchange services and test send and receive emails successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Login to JBSRV remotely and noted Exchange services stopped and C: drive full. Delete old temp files and free up 10GB of space on C: drive. Restart Exchange services and test send and receive emails successfully.	Kevin Hsueh	06/20/2022 09:30 am	06/20/2022 10:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/20/2022 10:48 am	Created workorder.	Kevin H.
06/20/2022 10:48 am	Assigned: Kevin Hsueh	Kevin H.
06/20/2022 10:48 am	Updated status to Scheduled	Kevin H.
06/20/2022 10:52 am	Check-in 06/20/2022 09:30 am	Kevin H.
06/20/2022 10:54 am	Updated status to Service Completed	Kevin H.
06/20/2022 10:54 am	Work Order Tasks Added	Kevin H.
06/20/2022 10:54 am	Check-out 06/20/2022 10:30 am	Kevin H.
06/20/2022 10:55 am	Service Completed	Kevin H.
06/20/2022 10:55 am	Updated status to Pending Approval	Kevin H.
06/20/2022 10:55 am	No Signature: Remote support	Kevin H.
06/20/2022 03:59 pm	Approved.	Chu H.
06/20/2022 03:59 pm	Updated status to Submitted for Invoicing	Chu H.
06/20/2022 04:09 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39492

Work Orders