DSI WebApp

W39497 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Christi Taijeron

Scheduled Date/Time:

06/21/2022, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030676

Work Requested

Christi reported her outlook is not syncing emails properly

Work Requested by: Christi Taijeron

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote support to check Christi's outlook issue. Noted outlook error message stating Christi's email OST file has reached the outlook max size of 50GB. Update registry keys on workstation to set new outlook max size to 100GB. Confirmed emails are syncing. Test send and receive emails with Christi successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remote support to check Christi's outlook issue. Noted outlook error message stating Christi's email OST file has reached the outlook max size of 50GB. Update registry keys on workstation to set new outlook max size to 100GB. Confirmed emails are syncing. Test send and receive emails with Christi successfully.	Kevin Hsueh	06/21/2022 11:00 am	06/21/2022 11:32 am	00:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/21/2022 11:30 am	Created workorder.	Kevin H.
06/21/2022 11:30 am	Assigned: Kevin Hsueh	Kevin H.
06/21/2022 11:30 am	Updated status to Scheduled	Kevin H.
06/21/2022 11:32 am	Check-in 06/21/2022 11:00 am	Kevin H.
06/21/2022 11:33 am	Updated status to Service Completed	Kevin H.
06/21/2022 11:33 am	Work Order Tasks Added	Kevin H.
06/21/2022 11:33 am	Check-out 06/21/2022 11:32 am	Kevin H.
06/21/2022 11:36 am	Service Completed	Kevin H.
06/21/2022 11:36 am	Updated status to Pending Approval	Kevin H.
06/21/2022 11:36 am	No Signature: Remote Support	Kevin H.
06/22/2022 05:44 pm	Approved.	Chu H.
06/22/2022 05:44 pm	Updated status to Submitted for Invoicing	Chu H.
06/23/2022 09:15 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39497

Work Orders