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W39515 Invoiced

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

06/30/2022, 01:45 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6013: Morrico Equipment - Service Contract (03/01/22 - 02/28/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030701

Work Requested

Michelle cannot see the network drives

Work Requested by: Michelle Bordallo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

AK had powered off the new server as there were issues with migration. mapped drives on Michelle's laptop were not populated properly due to group policy issue. Had to manually map the network drives that is critical for Michelle to access remotely via VPN

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	AK had powered off the new server as there were issues with migration. mapped drives on Michelle's laptop were not populated properly due to group policy issue. Had to manually map the network drives that is critical for Michelle to access remotely via VPN	Chu Hsieh	06/30/2022 01:45 pm	06/30/2022 02:40 pm	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/30/2022 02:39 pm	Created workorder.	Chu H.
06/30/2022 02:39 pm	Assigned: Chu Hsieh	Chu H.
06/30/2022 02:39 pm	Updated status to Scheduled	Chu H.
06/30/2022 02:40 pm	Check-in 06/30/2022 01:45 pm	Chu H.
06/30/2022 02:42 pm	Updated status to Service Completed	Chu H.
06/30/2022 02:42 pm	Work Order Tasks Added	Chu H.
06/30/2022 02:42 pm	Check-out 06/30/2022 02:40 pm	Chu H.
07/06/2022 02:10 pm	Service Completed	Chu H.
07/06/2022 02:10 pm	Updated status to Pending Approval	Chu H.
07/06/2022 02:10 pm	No Signature: remote support	Chu H.
07/06/2022 03:49 pm	Approved.	Chu H.
07/06/2022 03:49 pm	Updated status to Submitted for Invoicing	Chu H.
07/06/2022 03:54 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39515

Work Orders