DSI WebApp

W39655 Invoiced

Customer/Point of Contact:

Moylan's Insurance
Ronaldo De Lima (1(671)477-8613)

Scheduled Date/Time:

08/19/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Ron De Lima

Date Signed:

08/19/2022

Invoice Number:

030765

Work Requested

Troubleshoot 3CX Phone System.

Work Requested by: Ronaldo De Lima

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

troubleshoot 1 way audio for 3 IP Phones at Moylans new office. Issue due to firewall/network configuration. Moylans to have their network administrator to check and resolve. Set the 3 IP Phone extensions to PBX Delivers Audio on 3CX Management Console. Perform test calls and confirmed 2 way audio is working.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	troubleshoot 1 way audio for 3 IP Phones at Moylans new office. Issue due to firewall/network configuration. Moylans to have their network administrator to check and resolve. Set the 3 IP Phone extensions to PBX Delivers Audio on 3CX Management Console. Perform test calls and confirmed 2 way audio is working.	Kevin Hsueh	08/19/2022 01:45 pm	08/19/2022 02:17 pm	00:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/19/2022 11:49 am	Created workorder.	Kevin H.
08/19/2022 11:49 am	Assigned: Kevin Hsueh	Kevin H.
08/19/2022 11:49 am	Updated status to Scheduled	Kevin H.
08/19/2022 01:45 pm	Check-in 08/19/2022 01:45 pm	Kevin H.
08/19/2022 01:46 pm	Arrived 08/19/2022 01:46 pm	Kevin H.
08/19/2022 02:15 pm	Customer Signature Posted	Kevin H.
08/19/2022 02:21 pm	Updated status to Service Completed	Kevin H.
08/19/2022 02:21 pm	Work Order Tasks Added	Kevin H.
08/19/2022 02:21 pm	Check-out 08/19/2022 02:17 pm	Kevin H.
08/19/2022 02:22 pm	Service Completed	Kevin H.
08/19/2022 02:22 pm	Updated status to Pending Approval	Kevin H.
08/19/2022 02:34 pm	Approved.	Chu H.
08/19/2022 02:34 pm	Updated status to Submitted for Invoicing	Chu H.
08/19/2022 02:38 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39655

Work Orders