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W39746   Invoiced

Best Wash & Dry
Steve Dormer (671-734-9274)
09/13/2022, 03:00 pm   
Inhouse
Normal
DSIG.4063: DSI Standard Service 2022
DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]
2
2
Chu Hsieh
No
030812

Work Requested

Customer provided 960GB SSD to be cloned from the existing 1TB HDD (failing).
Work Requested by: Steve Dormer

Items Dropped Off 1

Item Serial Number Notes
1 Dell Inspiron 15 7000 3ZVYQJ2

Work Completed 1

Summary of Tasks

Had to remove bitlocker disk encryption in order to clone 1TB HDD to 960GB SSD. Fix certificate pop ups in Outlook
Work Completed Technician Check-in Check-out Actual Hrs
1 Had to remove bitlocker disk encryption in order to clone 1TB HDD to 960GB SSD. Fix certificate pop ups in Outlook. WDX0R battery pack is bulging and holding less than 25 minute of charge. Steve said to go ahead and order a replacement battery pack. Chu Hsieh
09/13/2022 03:00 pm 09/13/2022 05:00 pm 02:00

Parts and Materials 1

Item Serial Number Condition Qty Price Amount
1 OEM 42Wh WDX0R Battery New (special order will install when it comes in) 1 65.00 65.00
TOTAL ($)   65.00

Comments For Internal Use only. 19

Date/Time Comment Tech
09/14/2022 11:22 am Created workorder. Chu H.
09/14/2022 11:22 am Assigned: Chu Hsieh Chu H.
09/14/2022 11:22 am Updated status to Scheduled Chu H.
09/14/2022 11:23 am Check-in 09/13/2022 03:00 pm Chu H.
09/14/2022 11:27 am Updated status to Service Completed Chu H.
09/14/2022 11:27 am Work Order Tasks Added Chu H.
09/14/2022 11:27 am Check-out 09/13/2022 05:00 pm Chu H.
09/14/2022 11:29 am Added customer equipment. Chu H.
09/14/2022 11:32 am Return service required. Chu H.
09/14/2022 11:32 am Additional part/service required. Chu H.
09/14/2022 11:32 am Service Completed Chu H.
09/14/2022 11:32 am Signature for Later: Waiting on customer pickup Chu H.
09/16/2022 09:05 am Additional part/service required. Chu H.
09/16/2022 09:05 am Service Completed Chu H.
09/16/2022 09:05 am Updated status to Pending Approval Chu H.
09/16/2022 09:05 am Signature for Later: Pickup Chu H.
09/16/2022 09:10 am Approved. Chu H.
09/16/2022 09:10 am Updated status to Submitted for Invoicing Chu H.
09/16/2022 10:13 am Updated status to Invoiced Jessica L.