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W39798 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

09/30/2022, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030858

Work Requested

Troubleshoot Mr. Miller's Outlook issues on his macbook

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Mr. Miller. Outlook on macbook not able to connect to ambyth.com exchange server. Enter amiller@ambyth.com email password in password prompt and still unable to connect. remove amiller@ambyth.com account in outlook. restart outlook and re-add amiller@ambyth.com. Accepted security message to always allow connection to ambyth.com exchange server. Confirmed outlook is syncing amiller@ambyth.com emails successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remote Support with Mr. Miller. Outlook on macbook not able to connect to ambyth.com exchange server. Enter amiller@ambyth.com email password in password prompt and still unable to connect. remove amiller@ambyth.com account in outlook. restart outlook and re-add amiller@ambyth.com. Accepted security message to always allow connection to ambyth.com exchange server. Confirmed outlook is syncing amiller@ambyth.com emails successfully.	Kevin Hsueh	09/30/2022 08:30 am	09/30/2022 09:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/30/2022 09:23 am	Created workorder.	Kevin H.
09/30/2022 09:23 am	Assigned: Kevin Hsueh	Kevin H.
09/30/2022 09:23 am	Updated status to Scheduled	Kevin H.
09/30/2022 09:31 am	Check-in 09/30/2022 08:30 am	Kevin H.
09/30/2022 09:33 am	Updated status to Service Completed	Kevin H.
09/30/2022 09:33 am	Work Order Tasks Added	Kevin H.
09/30/2022 09:33 am	Check-out 09/30/2022 09:30 am	Kevin H.
09/30/2022 09:36 am	Service Completed	Kevin H.
09/30/2022 09:36 am	Updated status to Pending Approval	Kevin H.
09/30/2022 09:36 am	No Signature: Remote Support	Kevin H.
10/03/2022 08:37 am	Approved.	Chu H.
10/03/2022 08:37 am	Updated status to Submitted for Invoicing	Chu H.
10/03/2022 03:54 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39798

Work Orders