DSI WebApp

W39800 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

10/03/2022, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Villa

Date Signed:

10/03/2022

Invoice Number:

030861

Work Requested

Troubleshoot App Server.

Work Requested by: Justin Samonte

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check RO-APPSRV and noted server backups failed. Recreate backup schedule. DSI to check for successful backup. Install Roommaster on front desk and front desk manager workstations. Create 1 new user account for Johnavin Villa.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check RO-APPSRV and noted server backups failed. Recreate backup schedule. DSI to check for successful backup. Install Roommaster on front desk and front desk manager workstations. Create 1 new user account for Johnavin Villa.	Kevin Hsueh	10/03/2022 08:50 am	10/03/2022 09:50 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/03/2022 08:32 am	Created workorder.	Kevin H.
10/03/2022 08:32 am	Assigned: Kevin Hsueh	Kevin H.
10/03/2022 08:32 am	Updated status to Scheduled	Kevin H.
10/03/2022 08:50 am	Check-in 10/03/2022 08:50 am	Kevin H.
10/03/2022 08:57 am	Arrived 10/03/2022 08:57 am	Kevin H.
10/03/2022 09:29 am	Customer Signature Posted	Kevin H.
10/03/2022 09:52 am	Updated status to Service Completed	Kevin H.
10/03/2022 09:52 am	Work Order Tasks Added	Kevin H.
10/03/2022 09:52 am	Check-out 10/03/2022 09:50 am	Kevin H.
10/03/2022 09:53 am	Service Completed	Kevin H.
10/03/2022 09:53 am	Updated status to Pending Approval	Kevin H.
10/04/2022 01:23 pm	Approved.	Chu H.
10/04/2022 01:23 pm	Updated status to Submitted for Invoicing	Chu H.
10/04/2022 04:29 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39800

Work Orders