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W39816 Invoiced

Customer/Point of Contact:

Prestige Automobiles
Raphael Hilmi

Scheduled Date/Time:

10/07/2022, 08:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Raph Hillmi

Date Signed:

10/07/2022

Invoice Number:

030868

Work Requested

Troubleshoot Workstation

Work Requested by: Raphael Hilmi

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Arwin's workstation. Workstation running extremely slow. Noted HDD is constantly at 100% usage. DSI to provide a quote for a new SSD. Noted that RAM is at 4GB and constantly at 90% usage with minimal programs open. DSI to provide a quote to upgrade RAM to 8GB. Map parts and service network share drives on Parts Manager workstation.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Arwin's workstation. Workstation running extremely slow. Noted HDD is constantly at 100% usage. DSI to provide a quote for a new SSD. Noted that RAM is at 4GB and constantly at 90% usage with minimal programs open. DSI to provide a quote to upgrade RAM to 8GB. Map parts and service network share drives on Parts Manager workstation.	Kevin Hsueh	10/07/2022 08:41 am	10/07/2022 09:23 am	00:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/07/2022 08:03 am	Created workorder.	Kevin H.
10/07/2022 08:03 am	Assigned: Kevin Hsueh	Kevin H.
10/07/2022 08:03 am	Updated status to Scheduled	Kevin H.
10/07/2022 08:41 am	Check-in 10/07/2022 08:41 am	Kevin H.
10/07/2022 08:52 am	Arrived 10/07/2022 08:52 am	Kevin H.
10/07/2022 09:20 am	Customer Signature Posted	Kevin H.
10/07/2022 09:25 am	Updated status to Service Completed	Kevin H.
10/07/2022 09:25 am	Work Order Tasks Added	Kevin H.
10/07/2022 09:25 am	Check-out 10/07/2022 09:23 am	Kevin H.
10/07/2022 09:26 am	Service Completed	Kevin H.
10/07/2022 09:26 am	Updated status to Pending Approval	Kevin H.
10/10/2022 09:52 am	Approved.	Chu H.
10/10/2022 09:52 am	Updated status to Submitted for Invoicing	Chu H.
10/10/2022 10:11 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39816

Work Orders