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W39878   Invoiced

11/04/2022, 01:30 pm   
Onsite
Normal
DSIG.4063: DSI Standard Service 2022
DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Anna Clark
11/04/2022
030920

Work Requested

Request: 1. Alden’s and Brad’s computers are very slow 2. Three new MEC employees need access to the shared drive
Work Requested by: Anna Clark

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check Brad and Alden workstation slowness. Noted both workstations using 90% of RAM resources. Currently, 8GB of RAM installed. DSI to provide a quote to upgrade to 16GB of RAM. also noted both workstations using old HDDs and consistantly at 100% usage. DSI to provide a quote for new SSDs. Map MEC network share drives on 2 Windows laptops and 1 Mac laptop.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check Brad and Alden workstation slowness. Noted both workstations using 90% of RAM resources. Currently, 8GB of RAM installed. DSI to provide a quote to upgrade to 16GB of RAM. also noted both workstations using old HDDs and consistantly at 100% usage. DSI to provide a quote for new SSDs. Map MEC network share drives on 2 Windows laptops and 1 Mac laptop. Kevin Hsueh
11/04/2022 01:26 pm 11/04/2022 02:52 pm 01:26

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
11/04/2022 11:16 am Created workorder. Kevin H.
11/04/2022 11:16 am Assigned: Kevin Hsueh Kevin H.
11/04/2022 11:16 am Updated status to Scheduled Kevin H.
11/04/2022 01:27 pm Check-in 11/04/2022 01:26 pm Kevin H.
11/04/2022 01:53 pm Arrived 11/04/2022 01:53 pm Kevin H.
11/04/2022 02:24 pm Customer Signature Posted Kevin H.
11/04/2022 02:54 pm Updated status to Service Completed Kevin H.
11/04/2022 02:54 pm Work Order Tasks Added Kevin H.
11/04/2022 02:54 pm Check-out 11/04/2022 02:52 pm Kevin H.
11/04/2022 02:55 pm Service Completed Kevin H.
11/04/2022 02:55 pm Updated status to Pending Approval Kevin H.
11/07/2022 09:58 am Approved. Chu H.
11/07/2022 09:58 am Updated status to Submitted for Invoicing Chu H.
11/07/2022 11:23 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W39878