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W39880   Invoiced

11/07/2022, 09:00 am   
Onsite
Urgent/Emergency
DSIG.4064: Emergency Response 2022
Emergency Response 2022 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Linda Meno
11/07/2022
030921

Work Requested

Troubleshoot network. Network down.
Work Requested by: Anna Clark

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Half of the office had no network connection on physical network lines. Check server rack and noted cable interconnecting main switch to secondary switch was showing no activity on the network ports. Noted cable became dislodged. Resecure cable and confirmed ports show network activity. Confirmed all users can access network using physical network lines.
Work Completed Technician Check-in Check-out Actual Hrs
1 Half of the office had no network connection on physical network lines. Check server rack and noted cable interconnecting main switch to secondary switch was showing no activity on the network ports. Noted cable became dislodged. Resecure cable and confirmed ports show network activity. Confirmed all users can access network using physical network lines. Kevin Hsueh
11/07/2022 09:03 am 11/07/2022 09:50 am 00:47

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
11/07/2022 09:02 am Created workorder. Kevin H.
11/07/2022 09:02 am Assigned: Kevin Hsueh Kevin H.
11/07/2022 09:02 am Updated status to Scheduled Kevin H.
11/07/2022 09:03 am Check-in 11/07/2022 09:03 am Kevin H.
11/07/2022 09:29 am Arrived 11/07/2022 09:29 am Kevin H.
11/07/2022 09:49 am Customer Signature Posted Kevin H.
11/07/2022 09:52 am Updated status to Service Completed Kevin H.
11/07/2022 09:52 am Work Order Tasks Added Kevin H.
11/07/2022 09:52 am Check-out 11/07/2022 09:50 am Kevin H.
11/07/2022 09:54 am Service Completed Kevin H.
11/07/2022 09:54 am Updated status to Pending Approval Kevin H.
11/07/2022 09:56 am Approved. Chu H.
11/07/2022 09:56 am Updated status to Submitted for Invoicing Chu H.
11/07/2022 11:27 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W39880