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W39888   Invoiced

11/11/2022, 01:55 pm   
Remote
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
030927

Work Requested

Troubleshoot printing from Saipan to Guam Accounting Xerox issue
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Per Gail, worked with Joleen to troubleshoot printing from Saipan to Guam. Prints failed due to incorrect accounting codes. Reinstall Xerox ACC Guam printer on Saipan workstation. Perform test prints and confirmed accounting code can be entered. Confirmed with Joleen test print successful.
Work Completed Technician Check-in Check-out Actual Hrs
1 Per Gail, worked with Joleen to troubleshoot printing from Saipan to Guam. Prints failed due to incorrect accounting codes. Reinstall Xerox ACC Guam printer on Saipan workstation. Perform test prints and confirmed accounting code can be entered. Confirmed with Joleen test print successful. Kevin Hsueh
11/11/2022 01:55 pm 11/11/2022 02:30 pm 00:35

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
11/11/2022 02:21 pm Created workorder. Kevin H.
11/11/2022 02:21 pm Assigned: Kevin Hsueh Kevin H.
11/11/2022 02:21 pm Updated status to Scheduled Kevin H.
11/11/2022 02:33 pm Check-in 11/11/2022 01:55 pm Kevin H.
11/11/2022 02:36 pm Updated status to Service Completed Kevin H.
11/11/2022 02:36 pm Work Order Tasks Added Kevin H.
11/11/2022 02:36 pm Check-out 11/11/2022 02:30 pm Kevin H.
11/11/2022 02:53 pm Service Completed Kevin H.
11/11/2022 02:53 pm Updated status to Pending Approval Kevin H.
11/11/2022 02:53 pm No Signature: Remote Support Kevin H.
11/12/2022 07:17 pm Approved. Chu H.
11/12/2022 07:17 pm Updated status to Submitted for Invoicing Chu H.
11/12/2022 07:21 pm Approved. Chu H.
11/12/2022 07:21 pm Updated status to Submitted for Invoicing Chu H.
11/14/2022 09:03 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W39888