DSI WebApp

W39896 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Marilou Palma

Scheduled Date/Time:

11/17/2022, 07:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030935

Work Requested

Restart RDS Server. Per Marilou Palma, when using RDS, freezing occurs.

Work Requested by: Marilou Palma

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Ensure no users logged in to RDS Server. Proceed to restart RDS Server. Test login to RDS Server using Marilou Palma's profile and noted no issues with freezing after RDS Server restart. Logged in at administrator profile to confirm and noted no issues with freezing. RDS Server is up and operational.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Ensure no users logged in to RDS Server. Proceed to restart RDS Server. Test login to RDS Server using Marilou Palma's profile and noted no issues with freezing after RDS Server restart. Logged in at administrator profile to confirm and noted no issues with freezing. RDS Server is up and operational.	Kevin Hsueh	11/17/2022 07:30 am	11/17/2022 08:00 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/17/2022 08:49 am	Created workorder.	Kevin H.
11/17/2022 08:49 am	Assigned: Kevin Hsueh	Kevin H.
11/17/2022 08:49 am	Updated status to Scheduled	Kevin H.
11/17/2022 08:50 am	Check-in 11/17/2022 07:30 am	Kevin H.
11/17/2022 08:51 am	Updated status to Service Completed	Kevin H.
11/17/2022 08:51 am	Work Order Tasks Added	Kevin H.
11/17/2022 08:51 am	Check-out 11/17/2022 08:00 am	Kevin H.
11/17/2022 09:04 am	Service Completed	Kevin H.
11/17/2022 09:04 am	Updated status to Pending Approval	Kevin H.
11/17/2022 09:04 am	No Signature: Remote Support	Kevin H.
11/18/2022 09:55 am	Approved.	Chu H.
11/18/2022 09:55 am	Updated status to Submitted for Invoicing	Chu H.
11/18/2022 10:25 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39896

Work Orders