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W39941 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Benjie Vivero

Scheduled Date/Time:

12/06/2022, 01:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030968

Work Requested

Troubleshoot Saipan Xerox scan to email

Work Requested by: Benjie Vivero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Benjie reported Saipan Xerox printer cannot scan to email. Xerox advised him it is a firewall issue. Confirmed it is not a firewall issue and issue is due to incorrect smtp settings configured on the Xerox machine. Login to the Xerox machine and set correct SMTP settings and test scan to email successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Benjie reported Saipan Xerox printer cannot scan to email. Xerox advised him it is a firewall issue. Confirmed it is not a firewall issue and issue is due to incorrect smtp settings configured on the Xerox machine. Login to the Xerox machine and set correct SMTP settings and test scan to email successfully.	Kevin Hsueh	12/06/2022 01:30 pm	12/06/2022 02:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/06/2022 05:10 pm	Created workorder.	Kevin H.
12/06/2022 05:10 pm	Assigned: Kevin Hsueh	Kevin H.
12/06/2022 05:10 pm	Updated status to Scheduled	Kevin H.
12/06/2022 05:11 pm	Check-in 12/06/2022 01:30 pm	Kevin H.
12/06/2022 05:12 pm	Updated status to Service Completed	Kevin H.
12/06/2022 05:12 pm	Work Order Tasks Added	Kevin H.
12/06/2022 05:12 pm	Check-out 12/06/2022 02:30 pm	Kevin H.
12/06/2022 05:14 pm	Service Completed	Kevin H.
12/06/2022 05:14 pm	Updated status to Pending Approval	Kevin H.
12/06/2022 05:14 pm	No Signature: Remote Support	Kevin H.
12/07/2022 10:10 am	Approved.	Chu H.
12/07/2022 10:10 am	Updated status to Submitted for Invoicing	Chu H.
12/07/2022 01:32 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39941

Work Orders