DSI WebApp

W39951 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Eric James

Scheduled Date/Time:

12/12/2022, 09:45 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030977

Work Requested

Eric James advised he is unable to print from Google Chrome.

Work Requested by: Eric James

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Eric advised he is unable to print from Google Chrome. Xerox Versalink reinstalled and tested this morning an another service request. Check remotely and noted Xerox Versalink printer was not selected as the destination to print to. Selected Xerox Versalink printer and perform test print with no issues.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Eric advised he is unable to print from Google Chrome. Xerox Versalink reinstalled and tested this morning an another service request. Check remotely and noted Xerox Versalink printer was not selected as the destination to print to. Selected Xerox Versalink printer and perform test print with no issues.	Kevin Hsueh	12/12/2022 09:45 am	12/12/2022 10:08 am	00:23

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/12/2022 10:07 am	Created workorder.	Kevin H.
12/12/2022 10:07 am	Assigned: Kevin Hsueh	Kevin H.
12/12/2022 10:07 am	Updated status to Scheduled	Kevin H.
12/12/2022 10:08 am	Check-in 12/12/2022 09:45 am	Kevin H.
12/12/2022 10:09 am	Updated status to Service Completed	Kevin H.
12/12/2022 10:09 am	Work Order Tasks Added	Kevin H.
12/12/2022 10:09 am	Check-out 12/12/2022 10:08 am	Kevin H.
12/12/2022 10:11 am	Service Completed	Kevin H.
12/12/2022 10:11 am	Updated status to Pending Approval	Kevin H.
12/12/2022 10:11 am	No Signature: Remote Support	Kevin H.
12/13/2022 09:25 am	Approved.	Chu H.
12/13/2022 09:25 am	Updated status to Submitted for Invoicing	Chu H.
12/13/2022 09:43 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39951

Work Orders