DSI WebApp

W39962 Invoiced

Customer/Point of Contact:

Office of Public Accountability
Vincent Duenas (671-475-0390 ext. 219)

Scheduled Date/Time:

12/15/2022, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030986

Work Requested

Troubleshoot OPA 3CX Server down.

Work Requested by: Vincent Duenas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Checked physical cables and troubleshoot UPS beeping sound. Logged into 3CX management console and verified phone system is online. Extensions are able to call by checking the logs.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Checked physical cables and troubleshoot UPS beeping sound. Logged into 3CX management console and verified phone system is online. Extensions are able to call by checking the logs.	Jayson Larot	12/15/2022 01:16 pm	12/15/2022 01:52 pm	00:36

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/14/2022 05:12 pm	Created workorder.	Jayson L.
12/14/2022 05:12 pm	Assigned: Jayson Larot	Jayson L.
12/14/2022 05:12 pm	Updated status to Pending Schedule	Jayson L.
12/15/2022 01:16 pm	Check-in 12/15/2022 01:16 pm	Jayson L.
12/15/2022 01:29 pm	Arrived 12/15/2022 01:29 pm	Jayson L.
12/15/2022 01:56 pm	Updated status to Service Completed	Jayson L.
12/15/2022 01:56 pm	Work Order Tasks Added	Jayson L.
12/15/2022 01:56 pm	Check-out 12/15/2022 01:52 pm	Jayson L.
12/15/2022 01:58 pm	Service Completed	Jayson L.
12/15/2022 01:58 pm	Updated status to Pending Approval	Jayson L.
12/15/2022 01:58 pm	No Signature: Customer unable to sign was in a zoom meeting call	Jayson L.
12/19/2022 02:08 pm	Approved.	Chu H.
12/19/2022 02:08 pm	Updated status to Submitted for Invoicing	Chu H.
12/19/2022 05:05 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39962

Work Orders