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W39973 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

12/21/2022, 08:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030992

Work Requested

Work with Xerox Support on remote services upload issue for Xerox VersaLink C505X and VersaLink C400DN.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Worked with Andrew from Xerox Support to troubleshoot remote services upload feature on Xerox VersaLink C505X (SN: 3RB730908) and Xerox VersaLink C400DN (SN: 7HB777766). Per Xerox, firmware on the equipment need to be updated. Proceed to update both VersaLinks to the latest firmware available from Xerox. Confirmed remote services upload feature is operational on both VersaLink after firmware upgrade.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Worked with Andrew from Xerox Support to troubleshoot remote services upload feature on Xerox VersaLink C505X (SN: 3RB730908) and Xerox VersaLink C400DN (SN: 7HB777766). Per Xerox, firmware on the equipment need to be updated. Proceed to update both VersaLinks to the latest firmware available from Xerox. Confirmed remote services upload feature is operational on both VersaLink after firmware upgrade.	Kevin Hsueh	12/21/2022 08:00 am	12/21/2022 10:00 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/21/2022 10:16 am	Created workorder.	Kevin H.
12/21/2022 10:16 am	Assigned: Kevin Hsueh	Kevin H.
12/21/2022 10:16 am	Updated status to Scheduled	Kevin H.
12/21/2022 10:19 am	Check-in 12/21/2022 08:00 am	Kevin H.
12/21/2022 10:22 am	Updated status to Service Completed	Kevin H.
12/21/2022 10:22 am	Work Order Tasks Added	Kevin H.
12/21/2022 10:22 am	Check-out 12/21/2022 10:00 am	Kevin H.
12/21/2022 10:54 am	Service Completed	Kevin H.
12/21/2022 10:54 am	Updated status to Pending Approval	Kevin H.
12/21/2022 10:54 am	No Signature: Remote Support	Kevin H.
12/22/2022 09:40 pm	Approved.	Chu H.
12/22/2022 09:40 pm	Updated status to Submitted for Invoicing	Chu H.
12/27/2022 09:15 am	Updated status to Invoiced	Jessica L.
12/27/2022 09:16 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39973

Work Orders