DSI WebApp

W39978 Invoiced

Customer/Point of Contact:

Cruz Benefits
Aileen Cruz (1-671-472-0727)

Scheduled Date/Time:

12/27/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Aileen Cruz

Date Signed:

12/27/2022

Invoice Number:

031011

Work Requested

Troubleshoot various issues

Work Requested by: Aileen Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Aileens workstation and MS Office flagging error stating 64 bit office is required. Check and confirm Ms office is running 32 bit client. Uninstall 32 bit and proceed to install 64 bit. DSI to download offline installer for the other remaining workstations. Internet download speed at CBC is resulting in extremely long download time. Separate service will be scheduled.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check Aileens workstation and MS Office flagging error stating 64 bit office is required. Check and confirm Ms office is running 32 bit client. Uninstall 32 bit and proceed to install 64 bit. DSI to download offline installer for the other remaining workstations. Internet download speed at CBC is resulting in extremely long download time. Separate service will be scheduled.	Kevin Hsueh	12/27/2022 02:20 pm	12/27/2022 03:20 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/27/2022 11:37 am	Created workorder.	Kevin H.
12/27/2022 11:37 am	Assigned: Kevin Hsueh	Kevin H.
12/27/2022 11:37 am	Updated status to Scheduled	Kevin H.
12/27/2022 01:58 pm	Check-in 12/27/2022 01:58 pm	Kevin H.
12/27/2022 01:59 pm	Arrived 12/27/2022 01:58 pm	Kevin H.
12/27/2022 03:17 pm	Customer Signature Posted	Kevin H.
12/27/2022 03:22 pm	Updated status to Service Completed	Kevin H.
12/27/2022 03:22 pm	Work Order Tasks Added	Kevin H.
12/27/2022 03:22 pm	Check-out 12/27/2022 03:20 pm	Kevin H.
12/27/2022 03:23 pm	Service Completed	Kevin H.
12/27/2022 03:23 pm	Updated status to Pending Approval	Kevin H.
12/29/2022 08:34 am	Approved.	Chu H.
12/29/2022 08:34 am	Updated status to Submitted for Invoicing	Chu H.
12/29/2022 01:36 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39978

Work Orders