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W40035   Invoiced

01/18/2023, 01:30 pm   
Onsite
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Jacob Tareyama
01/18/2023
031050

Work Requested

Troubleshoot printing issues on Jacob's Macbook Pro.
Work Requested by: Jacob Tareyama

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Xerox network printer deleted on Jacob's macbook. Proceed to reinstall. Error occurs stating unable to communicate with printer on macbook. Download Xerox global print driver utility and install Xerox printer using Xerox utility successful. Test print from MS Outlook, MS Word and Google Chrome successfully.
Work Completed Technician Check-in Check-out Actual Hrs
1 Xerox network printer deleted on Jacob's macbook. Proceed to reinstall. Error occurs stating unable to communicate with printer on macbook. Download Xerox global print driver utility and install Xerox printer using Xerox utility successful. Test print from MS Outlook, MS Word and Google Chrome successfully. Kevin Hsueh
01/18/2023 01:41 pm 01/18/2023 02:25 pm 00:44

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/18/2023 11:26 am Created workorder. Kevin H.
01/18/2023 11:26 am Assigned: Kevin Hsueh Kevin H.
01/18/2023 11:26 am Updated status to Scheduled Kevin H.
01/18/2023 01:41 pm Check-in 01/18/2023 01:41 pm Kevin H.
01/18/2023 01:47 pm Arrived 01/18/2023 01:47 pm Kevin H.
01/18/2023 02:17 pm Customer Signature Posted Kevin H.
01/18/2023 02:23 pm Updated status to Service Completed Kevin H.
01/18/2023 02:23 pm Work Order Tasks Added Kevin H.
01/18/2023 02:23 pm Check-out 01/18/2023 02:25 pm Kevin H.
01/18/2023 02:25 pm Service Completed Kevin H.
01/18/2023 02:25 pm Updated status to Pending Approval Kevin H.
01/19/2023 08:27 am Approved. Chu H.
01/19/2023 08:27 am Updated status to Submitted for Invoicing Chu H.
01/19/2023 09:09 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40035