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W40053   Invoiced

01/25/2023, 01:30 pm   
Onsite
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Christi Taijeron
01/25/2023
031077

Work Requested

Troubleshoot Beth's IP Phone network connection
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Test network connection from Beth's IP phone to switch. Noted open pair on keystone and patch cable connector clip missing. Corrected Keystone pair and replace old patch cable. Tested againand confirmed network connection passed. IP Phone boots up. Perform several test calls with no drops or issues.
Work Completed Technician Check-in Check-out Actual Hrs
1 Test network connection from Beth's IP phone to switch. Noted open pair on keystone and patch cable connector clip missing. Corrected Keystone pair and replace old patch cable. Tested againand confirmed network connection passed. IP Phone boots up. Perform several test calls with no drops or issues. Kevin Hsueh
01/25/2023 01:26 pm 01/25/2023 02:25 pm 00:59

Parts and Materials 1

Item Serial Number Condition Qty Price Amount
1 20' Patch Cable New 1 15.00 15.00
TOTAL ($)   15.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/25/2023 01:10 pm Created workorder. Kevin H.
01/25/2023 01:10 pm Assigned: Kevin Hsueh Kevin H.
01/25/2023 01:10 pm Updated status to Scheduled Kevin H.
01/25/2023 01:26 pm Check-in 01/25/2023 01:26 pm Kevin H.
01/25/2023 01:42 pm Arrived 01/25/2023 01:42 pm Kevin H.
01/25/2023 02:18 pm Customer Signature Posted Kevin H.
01/25/2023 02:33 pm Updated status to Service Completed Kevin H.
01/25/2023 02:33 pm Work Order Tasks Added Kevin H.
01/25/2023 02:33 pm Check-out 01/25/2023 02:25 pm Kevin H.
01/25/2023 02:37 pm Service Completed Kevin H.
01/25/2023 02:37 pm Updated status to Pending Approval Kevin H.
01/25/2023 04:08 pm Approved. Chu H.
01/25/2023 04:08 pm Updated status to Submitted for Invoicing Chu H.
01/25/2023 05:18 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40053