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W40057 Invoiced

Customer/Point of Contact:

Micronesian Divers Association
Joleen West

Scheduled Date/Time:

01/26/2023, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Joleen West

Date Signed:

01/26/2023

Invoice Number:

031079

Work Requested

Troubleshoot server

Work Requested by: Joleen West

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

instruction and rental unable to access network drives. Rental workstation did not have drives mapped. noted issue due to card readers on workstation using the drive letters. Change card reader drive letters and confirmed network drives map. Instruction workstation unable to access share drives. Remove and readd instruction on security groups. Confirmed network drive access is up

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	instruction and rental unable to access network drives. Rental workstation did not have drives mapped. noted issue due to card readers on workstation using the drive letters. Change card reader drive letters and confirmed network drives map. Instruction workstation unable to access share drives. Remove and readd instruction on security groups. Confirmed network drive access is up	Kevin Hsueh	01/26/2023 09:30 am	01/26/2023 10:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/26/2023 08:53 am	Created workorder.	Kevin H.
01/26/2023 08:53 am	Assigned: Kevin Hsueh	Kevin H.
01/26/2023 08:53 am	Updated status to Scheduled	Kevin H.
01/26/2023 10:11 am	Check-in 01/26/2023 09:30 am	Kevin H.
01/26/2023 10:11 am	Customer Signature Posted	Kevin H.
01/26/2023 10:13 am	Arrived 01/26/2023 09:30 am	Kevin H.
01/26/2023 10:32 am	Updated status to Service Completed	Kevin H.
01/26/2023 10:32 am	Work Order Tasks Added	Kevin H.
01/26/2023 10:32 am	Check-out 01/26/2023 10:30 am	Kevin H.
01/26/2023 10:36 am	Service Completed	Kevin H.
01/26/2023 10:36 am	Updated status to Pending Approval	Kevin H.
01/26/2023 05:53 pm	Approved.	Chu H.
01/26/2023 05:53 pm	Updated status to Submitted for Invoicing	Chu H.
01/27/2023 09:03 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40057

Work Orders