DSI WebApp

W40080 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

02/02/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Johnavin

Date Signed:

02/02/2023

Invoice Number:

031097

Work Requested

Troubleshoot Hot Spot Server

Work Requested by: Justin Samonte

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Per Mr. Su, configure hot spot server to no longer require a password to connected. Tested and confirmed working. Troubleshoot Front Desk workstation roommaster not opening properly. Issue due to roommaster system file being deleted. repair roommaster and confirmed accessible. Repair MS Office 365 install on Jhonavin's workstation. Test open excel files and word files successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Per Mr. Su, configure hot spot server to no longer require a password to connected. Tested and confirmed working. Troubleshoot Front Desk workstation roommaster not opening properly. Issue due to roommaster system file being deleted. repair roommaster and confirmed accessible. Repair MS Office 365 install on Jhonavin's workstation. Test open excel files and word files successfully.	Kevin Hsueh	02/02/2023 01:52 pm	02/02/2023 04:20 pm	02:28

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/02/2023 10:08 am	Created workorder.	Kevin H.
02/02/2023 10:08 am	Assigned: Kevin Hsueh	Kevin H.
02/02/2023 10:08 am	Updated status to Scheduled	Kevin H.
02/02/2023 01:52 pm	Check-in 02/02/2023 01:52 pm	Kevin H.
02/02/2023 02:18 pm	Arrived 02/02/2023 02:18 pm	Kevin H.
02/02/2023 04:19 pm	Customer Signature Posted	Kevin H.
02/02/2023 04:22 pm	Updated status to Service Completed	Kevin H.
02/02/2023 04:22 pm	Work Order Tasks Added	Kevin H.
02/02/2023 04:22 pm	Check-out 02/02/2023 04:20 pm	Kevin H.
02/02/2023 04:23 pm	Service Completed	Kevin H.
02/02/2023 04:23 pm	Updated status to Pending Approval	Kevin H.
02/03/2023 08:47 am	Approved.	Chu H.
02/03/2023 08:47 am	Updated status to Submitted for Invoicing	Chu H.
02/03/2023 10:14 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40080

Work Orders