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W40132   Invoiced

02/22/2023, 10:32 am   
Onsite
Normal
DSIG.4066: Standard Service Hour 2023
Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
Yes
Ron De Lima
02/22/2023
031127

Work Requested

3CX Server Down
Work Requested by: Ronaldo De Lima

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Arrived onsite and was advised by Ron that 3CX Phone System came back up after he restarted the system. Check and confirmed 3CX Phone System is back up. Advised Ron his 3CX needs to be updated to version 18 SP6 (currently version 18 SP5). Ron advised his team will take care of the update.
Work Completed Technician Check-in Check-out Actual Hrs
1 Arrived onsite and was advised by Ron that 3CX Phone System came back up after he restarted the system. Check and confirmed 3CX Phone System is back up. Advised Ron his 3CX needs to be updated to version 18 SP6 (currently version 18 SP5). Ron advised his team will take care of the update. Kevin Hsueh
02/22/2023 10:49 am 02/22/2023 11:23 am 00:34

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
02/22/2023 10:32 am Created workorder. Kevin H.
02/22/2023 10:32 am Assigned: Kevin Hsueh Kevin H.
02/22/2023 10:32 am Updated status to Scheduled Kevin H.
02/22/2023 10:49 am Check-in 02/22/2023 10:49 am Kevin H.
02/22/2023 10:49 am Arrived 02/22/2023 10:49 am Kevin H.
02/22/2023 10:57 am Updated Estimated Service Time (hrs) to Kevin H.
02/22/2023 10:57 am Rates modified to Standard Service Hour 2023: $150.00 Kevin H.
02/22/2023 10:57 am Charge Type modified to Normal Kevin H.
02/22/2023 10:57 am Modified workorder. Kevin H.
02/22/2023 11:00 am Customer Signature Posted Kevin H.
02/22/2023 11:24 am Updated status to Service Completed Kevin H.
02/22/2023 11:24 am Work Order Tasks Added Kevin H.
02/22/2023 11:24 am Check-out 02/22/2023 11:23 am Kevin H.
02/22/2023 11:30 am Service Completed Kevin H.
02/22/2023 11:30 am Updated status to Pending Approval Kevin H.
02/22/2023 03:30 pm Approved. Chu H.
02/22/2023 03:30 pm Updated status to Submitted for Invoicing Chu H.
02/23/2023 08:48 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40132