DSI WebApp

W40146 Invoiced

Customer/Point of Contact:

Title Guaranty of Guam
Shin Taira

Scheduled Date/Time:

02/28/2023, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jonathan Bondoc

Date Signed:

03/21/2023

Invoice Number:

031187

Work Requested

Setup new IT&E Trunks on 3CX Phone System.

Work Requested by: Shin Taira

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Setup 3 SIP Trunks from IT&E using setting information provided by IT&E in 3CX Phone System. SIP Trunks not registered. Contact Jeromy at IT&E and was advised that registration will take time as it needs to pass through IT&E firewall/network and be approved by IT&E. Advised Jonathan Bondoc at Title guaranty. Jonathan to monitor and contact Jeromy at IT&E for further troubleshootinf as needed.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Arrived onsite and was advised Jonathan was out of the office today. Original plan was to work with Jonathan as Shin has a meeting during the service time. Service will be scheduled for a different date.	Kevin Hsueh	02/28/2023 09:53 am	02/28/2023 10:25 am	00:32
2	Setup 3 SIP Trunks from IT&E using setting information provided by IT&E in 3CX Phone System. SIP Trunks not registered. Contact Jeromy at IT&E and was advised that registration will take time as it needs to pass through IT&E firewall/network and be approved by IT&E. Advised Jonathan Bondoc at Title guaranty. Jonathan to monitor and contact Jeromy at IT&E for further troubleshootinf as needed.	Kevin Hsueh	03/21/2023 09:00 am	03/21/2023 09:20 am	00:20

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
02/28/2023 08:59 am	Created workorder.	Kevin H.
02/28/2023 08:59 am	Assigned: Kevin Hsueh	Kevin H.
02/28/2023 08:59 am	Updated status to Scheduled	Kevin H.
02/28/2023 09:53 am	Check-in 02/28/2023 09:53 am	Kevin H.
02/28/2023 09:54 am	Arrived 02/28/2023 09:54 am	Kevin H.
02/28/2023 10:46 am	Updated status to In Progress	Kevin H.
02/28/2023 10:46 am	Check-out 02/28/2023 10:25 am	Kevin H.
03/21/2023 09:32 am	Customer Signature Posted	Kevin H.
03/21/2023 09:35 am	Check-in 03/21/2023 09:00 am	Kevin H.
03/21/2023 09:37 am	Updated status to Service Completed	Kevin H.
03/21/2023 09:37 am	Work Order Tasks Added	Kevin H.
03/21/2023 09:37 am	Check-out 03/21/2023 09:20 am	Kevin H.
03/21/2023 09:39 am	Service Completed	Kevin H.
03/21/2023 09:39 am	Updated status to Pending Approval	Kevin H.
03/21/2023 10:15 am	Approved.	Chu H.
03/21/2023 10:15 am	Updated status to Submitted for Invoicing	Chu H.
03/21/2023 10:22 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40146

Work Orders