DSI WebApp

W40221 Invoiced

Customer/Point of Contact:

Guam Memorial Park
Maria Peredo

Scheduled Date/Time:

03/27/2023, 01:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031213

Work Requested

Troubleshoot Rick Frank's login issues.

Work Requested by: Maria Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Test Rick Frank's login using the credentials he provided on his email stating not able to login. Noted password is incorrect. Reset Rick Frank's login credentials to the password he provided on his email. Login successfully after credential reset. Also confirmed LogMeIn software is running and status shows "Available". Sent a separate email to Rick and Maria to inform of completion.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Test Rick Frank's login using the credentials he provided on his email stating not able to login. Noted password is incorrect. Reset Rick Frank's login credentials to the password he provided on his email. Login successfully after credential reset. Also confirmed LogMeIn software is running and status shows "Available". Sent a separate email to Rick and Maria to inform of completion.	Kevin Hsueh	03/27/2023 01:00 pm	03/27/2023 01:56 pm	00:56

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/27/2023 01:54 pm	Created workorder.	Kevin H.
03/27/2023 01:54 pm	Assigned: Kevin Hsueh	Kevin H.
03/27/2023 01:54 pm	Updated status to Scheduled	Kevin H.
03/27/2023 01:56 pm	Check-in 03/27/2023 01:00 pm	Kevin H.
03/27/2023 01:58 pm	Updated status to Service Completed	Kevin H.
03/27/2023 01:58 pm	Work Order Tasks Added	Kevin H.
03/27/2023 01:58 pm	Check-out 03/27/2023 01:56 pm	Kevin H.
03/27/2023 01:59 pm	Service Completed	Kevin H.
03/27/2023 01:59 pm	Updated status to Pending Approval	Kevin H.
03/27/2023 01:59 pm	No Signature: Remote Support	Kevin H.
03/28/2023 08:46 am	Approved.	Chu H.
03/28/2023 08:46 am	Updated status to Submitted for Invoicing	Chu H.
03/28/2023 09:03 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40221

Work Orders