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W40243   Invoiced

04/04/2023, 03:38 pm   
Inhouse
Normal
DSIG.4066: Standard Service Hour 2023
Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]
2
0
Alahas Pereda
No
031235

Work Requested

AntiVirus to be Updated.
Work Requested by: Anna Clark

Items Dropped Off 1

Item Serial Number Notes
1 Dell Laptop Charging cable included

Work Completed 1

Summary of Tasks

Uninstall McAfee Anti Virus and install Sentinel One EDR Anti Virus. Test SonicWALL VPN connection and confirmed connection works. Test access MEC Network Share drives successfully.
Work Completed Technician Check-in Check-out Actual Hrs
1 Uninstall McAfee Anti Virus and install Sentinel One EDR Anti Virus. Test SonicWALL VPN connection and confirmed connection works. Test access MEC Network Share drives successfully. Kevin Hsueh
04/06/2023 10:00 am 04/06/2023 11:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 21

Date/Time Comment Tech
04/04/2023 03:40 pm Created workorder. Alahas P.
04/04/2023 03:40 pm Assigned: Kevin Hsueh Alahas P.
04/04/2023 03:40 pm Updated status to Pending Schedule Alahas P.
04/04/2023 03:40 pm Added customer equipment. Alahas P.
04/05/2023 03:08 pm Updated Estimated Service Time (hrs) to Jayson L.
04/05/2023 03:08 pm Assigned: Jayson Larot Jayson L.
04/05/2023 03:08 pm Unassigned: Kevin Hsueh Jayson L.
04/05/2023 03:08 pm Modified workorder. Jayson L.
04/06/2023 11:12 am Check-in 04/06/2023 10:00 am Kevin H.
04/06/2023 11:16 am Updated status to Service Completed Kevin H.
04/06/2023 11:16 am Work Order Tasks Added Kevin H.
04/06/2023 11:16 am Check-out 04/06/2023 11:00 am Kevin H.
04/06/2023 11:22 am Service Completed Kevin H.
04/06/2023 11:22 am Updated status to Pending Approval Kevin H.
04/06/2023 11:22 am Signature for Later: Customer will pick up laptop Kevin H.
04/06/2023 11:41 am Updated Estimated Service Time (hrs) to Kevin H.
04/06/2023 11:41 am Assigned: Kevin Hsueh Kevin H.
04/06/2023 11:41 am Unassigned: Jayson Larot Kevin H.
04/06/2023 11:42 am Approved. Chu H.
04/06/2023 11:42 am Updated status to Submitted for Invoicing Chu H.
04/06/2023 12:29 pm Updated status to Invoiced Jessica L.