DSI WebApp

W40283 Invoiced

Customer/Point of Contact:

Park Place Technologies
Jonathan Tan (+60 3 5030 0400)

Scheduled Date/Time:

04/20/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

SV1048568

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031261

Work Requested

Check network connections and FC port.

Work Requested by: Jonathan Tan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

arrived onsite and checked the network connection and FC port. No physical issues seen and activity light shows green. proceeded to install a brand new optical patch cable provided by the site POC from the server to the switch. called Christopher from Thales to check the connectivity but was advised he is not on call this week and to call the Thales help desk. Called the Thales helpdesk and spoke to Clinton who advised this is a network issue and not under the purview of Thales helpdesk. The site POC also has no access to check. Also tried to call Carl Smith to advise but was only able to leave a voicemail.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	arrived onsite and checked the network connection and FC port. No physical issues seen and activity light shows green. proceeded to install a brand new optical patch cable provided by the site POC from the server to the switch. called Christopher from Thales to check the connectivity but was advised he is not on call this week and to call the Thales help desk. Called the Thales helpdesk and spoke to Clinton who advised this is a network issue and not under the purview of Thales helpdesk. The site POC also has no access to check. Also tried to call Carl Smith to advise but was only able to leave a voicemail.	Kevin Hsueh	04/20/2023 09:00 am	04/20/2023 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/20/2023 08:24 am	Created workorder.	Kevin H.
04/20/2023 08:24 am	Assigned: Kevin Hsueh	Kevin H.
04/20/2023 08:24 am	Updated status to Scheduled	Kevin H.
04/20/2023 09:53 am	Check-in 04/20/2023 09:00 am	Kevin H.
04/20/2023 10:04 am	Arrived 04/20/2023 09:00 am	Kevin H.
04/20/2023 10:05 am	Updated status to Service Completed	Kevin H.
04/20/2023 10:05 am	Work Order Tasks Added	Kevin H.
04/20/2023 10:05 am	Check-out 04/20/2023 10:00 am	Kevin H.
04/20/2023 10:07 am	Service Completed	Kevin H.
04/20/2023 10:07 am	Updated status to Pending Approval	Kevin H.
04/20/2023 10:07 am	No Signature: Park Place Tech Service	Kevin H.
04/20/2023 12:41 pm	Approved.	Chu H.
04/20/2023 12:41 pm	Updated status to Submitted for Invoicing	Chu H.
04/20/2023 02:00 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40283

Work Orders