DSI WebApp

W40304 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Linda Kasio

Scheduled Date/Time:

04/28/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lucy

Date Signed:

04/28/2023

Invoice Number:

031299

Work Requested

Troubleshoot Network and Server. Per Linda Kasio, network and server drops randomly.

Work Requested by: Linda Kasio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check server and network equipment UPS. UPS is no longer holding a charge. UPS shows a label that it was installed in 2018. UPS needs to be replaced. DSI to provide a quote for a new 1000VA UPS. Assist Benny with his workstation printing issues. EMI to get access information for MS Admin console for emiw.net email settings and setup. DSI to assist to create new email accounts once admin login credentials are received.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check server and network equipment UPS. UPS is no longer holding a charge. UPS shows a label that it was installed in 2018. UPS needs to be replaced. DSI to provide a quote for a new 1000VA UPS. Assist Benny with his workstation printing issues. EMI to get access information for MS Admin console for emiw.net email settings and setup. DSI to assist to create new email accounts once admin login credentials are received.	Kevin Hsueh	04/28/2023 01:56 pm	04/28/2023 02:44 pm	00:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
04/28/2023 01:46 pm	Created workorder.	Kevin H.
04/28/2023 01:46 pm	Assigned: Kevin Hsueh	Kevin H.
04/28/2023 01:46 pm	Updated status to Scheduled	Kevin H.
04/28/2023 01:56 pm	Check-in 04/28/2023 01:56 pm	Kevin H.
04/28/2023 01:57 pm	Arrived 04/28/2023 01:57 pm	Kevin H.
04/28/2023 02:43 pm	Customer Signature Posted	Kevin H.
04/28/2023 02:46 pm	Updated status to Service Completed	Kevin H.
04/28/2023 02:46 pm	Work Order Tasks Added	Kevin H.
04/28/2023 02:46 pm	Check-out 04/28/2023 02:44 pm	Kevin H.
04/28/2023 02:47 pm	Service Completed	Kevin H.
04/28/2023 02:47 pm	Updated status to Pending Approval	Kevin H.
04/30/2023 05:02 pm	Approved.	Chu H.
04/30/2023 05:02 pm	Updated status to Submitted for Invoicing	Chu H.
05/01/2023 09:27 am	Updated status to Invoiced	Jessica L.
05/01/2023 09:27 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40304

Work Orders