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W40346 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

05/12/2023, 11:16 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

Jiao Jiao Zhu

Date Signed:

05/17/2023

Invoice Number:

031336

Work Requested

Install SSD

Work Requested by: Jiao Jiao Zhu

Items Dropped Off 1

	Item	Serial Number	Notes
1	HP Workstation	2UA4391DH7

Work Completed 2

Summary of Tasks

Deliver and setup workstation for Natalie. Setup 2 new ASUS laptops provided by Mr. Su. Install SonicWALL NetExtender and Roommaster on 1 ASUS laptop that will be used off site. Install Roommaster and map network drives on 1 ASUS laptop that will be used by Sales Manager.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Install new SSD provided by Royal Orchid on HP Workstation. Proceed to install Windows 10 Pro. Download and install all available Windows 10 updates. Workstation to be delivered and setup onsite Wednesday (5/17) at 10:00am.	Kevin Hsueh	05/15/2023 08:30 am	05/15/2023 09:30 am	01:00
2	Deliver and setup workstation for Natalie. Setup 2 new ASUS laptops provided by Mr. Su. Install SonicWALL NetExtender and Roommaster on 1 ASUS laptop that will be used off site. Install Roommaster and map network drives on 1 ASUS laptop that will be used by Sales Manager.	Kevin Hsueh	05/17/2023 09:00 am	05/17/2023 11:00 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
05/12/2023 11:18 am	Created workorder.	Alahas P.
05/12/2023 11:18 am	Assigned: Kevin Hsueh	Alahas P.
05/12/2023 11:18 am	Updated status to Pending Schedule	Alahas P.
05/12/2023 11:18 am	Added customer equipment.	Alahas P.
05/15/2023 11:38 am	Check-in 05/15/2023 08:30 am	Kevin H.
05/15/2023 11:39 am	Updated status to In Progress	Kevin H.
05/15/2023 11:39 am	Check-out 05/15/2023 09:30 am	Kevin H.
05/17/2023 09:12 am	Check-in 05/17/2023 09:00 am	Kevin H.
05/17/2023 11:27 am	Customer Signature Posted	Kevin H.
05/17/2023 04:36 pm	Updated status to Service Completed	Kevin H.
05/17/2023 04:36 pm	Work Order Tasks Added	Kevin H.
05/17/2023 04:36 pm	Check-out 05/17/2023 11:00 am	Kevin H.
05/17/2023 04:38 pm	Service Completed	Kevin H.
05/17/2023 04:38 pm	Updated status to Pending Approval	Kevin H.
05/20/2023 05:11 am	Approved.	Chu H.
05/20/2023 05:11 am	Updated status to Submitted for Invoicing	Chu H.
05/31/2023 10:44 am	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W40346

Work Orders