DSI WebApp

W40348 Invoiced

Customer/Point of Contact:

Clinard, Mimi
Mimi Clinard (671-489-0221)

Scheduled Date/Time:

05/15/2023, 11:44 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

Mimi Clinard

Date Signed:

05/15/2023

Invoice Number:

031328

Work Requested

Blocked 3rd party cookies and now unable to see some of online course materials.

Work Requested by: Mimi Clinard

Items Dropped Off 1

	Item	Serial Number	Notes
1	Dell Inspiron Laptop		Charging Cable and mouse included

Work Completed 1

Summary of Tasks

Disable "Block 3rd party cookies" setting that the user had set in Google Chrome. Icon denoting 3rd party cookies being blocked is no longer present. Reboot laptop and open Google Chrome and confirmed 3rd party cookies are allowed. Spoke to Mimi to attempt to test her online course materials. Per Mimi, unable to test directly as she advised she will need to go through the online course modules. Check for Google Chrome and Windows 11 updates on the laptop per Mimi's request. Confirmed no updates are available and software is up to date.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Disable "Block 3rd party cookies" setting that the user had set in Google Chrome. Icon denoting 3rd party cookies being blocked is no longer present. Reboot laptop and open Google Chrome and confirmed 3rd party cookies are allowed. Spoke to Mimi to attempt to test her online course materials. Per Mimi, unable to test directly as she advised she will need to go through the online course modules. Check for Google Chrome and Windows 11 updates on the laptop per Mimi's request. Confirmed no updates are available and software is up to date.	Kevin Hsueh	05/15/2023 01:30 pm	05/15/2023 02:15 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
05/15/2023 11:47 am	Created workorder.	Alahas P.
05/15/2023 11:47 am	Assigned: Kevin Hsueh	Alahas P.
05/15/2023 11:47 am	Updated status to Pending Schedule	Alahas P.
05/15/2023 11:47 am	Added customer equipment.	Alahas P.
05/15/2023 02:10 pm	Check-in 05/15/2023 01:30 pm	Kevin H.
05/15/2023 02:17 pm	Updated status to Service Completed	Kevin H.
05/15/2023 02:17 pm	Work Order Tasks Added	Kevin H.
05/15/2023 02:17 pm	Check-out 05/15/2023 02:15 pm	Kevin H.
05/15/2023 02:20 pm	Service Completed	Kevin H.
05/15/2023 02:20 pm	Updated status to Pending Approval	Kevin H.
05/15/2023 02:20 pm	No Signature: Customer will pick up	Kevin H.
05/15/2023 02:44 pm	Customer Signature Posted	Alahas P.
05/15/2023 08:55 pm	Approved.	Chu H.
05/15/2023 08:55 pm	Updated status to Submitted for Invoicing	Chu H.
05/16/2023 08:45 am	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W40348

Work Orders