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W40352   Invoiced

05/17/2023, 09:30 am   
Onsite
Normal
DSIG.4066: Standard Service Hour 2023
Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]
2
1
Jayson Larot
Yes
Katrina Suissa
05/17/2023
031333

Work Requested

Troubleshoot Printer issue at MEC office (1st floor).
Work Requested by: Katrina Suissa

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Resolved printer offline issue, advised customer to power cycle printer. Installed new printer driver to fix watermark issue on Katrina’s laptop when printing. Installed new printer drivers for Chris and Gary’s laptop to fix not being to print in Outlook. Verified all issues were fixed and informed customer.
Work Completed Technician Check-in Check-out Actual Hrs
1 Resolved printer offline issue, advised customer to power cycle printer. Installed new printer driver to fix watermark issue on Katrina’s laptop when printing. Installed new printer drivers for Chris and Gary’s laptop to fix not being to print in Outlook. Verified all issues were fixed and informed customer. Jayson Larot
05/17/2023 08:58 am 05/17/2023 10:25 am 01:27

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
05/16/2023 05:07 pm Created workorder. Jayson L.
05/16/2023 05:07 pm Assigned: Jayson Larot Jayson L.
05/16/2023 05:07 pm Updated status to Pending Schedule Jayson L.
05/17/2023 08:59 am Check-in 05/17/2023 08:58 am Jayson L.
05/17/2023 09:18 am Arrived 05/17/2023 09:18 am Jayson L.
05/17/2023 10:24 am Customer Signature Posted Jayson L.
05/17/2023 10:28 am Updated status to Service Completed Jayson L.
05/17/2023 10:28 am Work Order Tasks Added Jayson L.
05/17/2023 10:28 am Check-out 05/17/2023 10:25 am Jayson L.
05/17/2023 10:30 am Service Completed Jayson L.
05/17/2023 10:30 am Updated status to Pending Approval Jayson L.
05/17/2023 02:06 pm Approved. Chu H.
05/17/2023 02:06 pm Updated status to Submitted for Invoicing Chu H.
05/17/2023 02:47 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40352