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W40358   Invoiced

05/25/2023, 10:00 am   
Onsite
After Hours
ME00.6014: Morrico Equipment - Service Contract (03/01/23 - 02/28/24)
After Hour Service Charge (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
0
Chu Hsieh
No
031349

Work Requested

3CX server down
Work Requested by: Torgun Smith

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

IP phones not getting IP address from DHCP. Contacted Guz and was able to get access to Hyper-V server and restarted the virtual servers. Phones works afterward.
Work Completed Technician Check-in Check-out Actual Hrs
1 IP phones not getting IP address from DHCP. Contacted Guz and was able to get access to Hyper-V server and restarted the virtual servers. Phones works afterward. Chu Hsieh
05/25/2023 10:00 am 05/25/2023 11:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
05/25/2023 11:23 am Created workorder. Chu H.
05/25/2023 11:23 am Assigned: Chu Hsieh Chu H.
05/25/2023 11:23 am Updated status to Scheduled Chu H.
05/25/2023 11:24 am Check-in 05/25/2023 10:00 am Chu H.
05/25/2023 11:25 am Arrived 05/25/2023 10:10 am Chu H.
05/25/2023 11:27 am Updated status to Service Completed Chu H.
05/25/2023 11:27 am Work Order Tasks Added Chu H.
05/25/2023 11:27 am Check-out 05/25/2023 11:00 am Chu H.
05/25/2023 11:31 am Service Completed Chu H.
05/25/2023 11:31 am Updated status to Pending Approval Chu H.
05/25/2023 11:31 am No Signature: did not have internet access Chu H.
05/25/2023 11:33 am Approved. Chu H.
05/25/2023 11:33 am Updated status to Submitted for Invoicing Chu H.
05/27/2023 05:26 am Updated Estimated Service Time (hrs) to Chu H.
05/27/2023 05:26 am Rates modified to After Hour Service Charge (SERVICE CONTRACT): $220.00 Chu H.
05/27/2023 05:26 am Modified workorder. Chu H.
05/31/2023 11:04 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40358