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W40379 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Gene Bangayan ((671)646-0588)

Scheduled Date/Time:

06/02/2023, 11:18 am

Service Type:

Onsite

Charge Type:

Urgent/Emergency

Charge Code:

DSIG.4068: Emergency Response 2023

Rates:

Emergency Response 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Gene Bangayan

Date Signed:

06/02/2023

Invoice Number:

031364

Work Requested

Troubleshoot Server. Server down again

Work Requested by: Gene Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Server down. Per Gene, Server was not shut down before powering down the generator. reseat server PSU and boot up server successfully. Showed Gene how to login and shut down server properly before powering off generator. Reinstall Xerox network printer on all 4 workstations. Test print ok.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Server down. Per Gene, Server was not shut down before powering down the generator. reseat server PSU and boot up server successfully. Showed Gene how to login and shut down server properly before powering off generator. Reinstall Xerox network printer on all 4 workstations. Test print ok.	Kevin Hsueh	06/02/2023 11:25 am	06/02/2023 12:24 pm	00:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/02/2023 11:19 am	Created workorder.	Kevin H.
06/02/2023 11:19 am	Assigned: Kevin Hsueh	Kevin H.
06/02/2023 11:19 am	Updated status to Scheduled	Kevin H.
06/02/2023 11:26 am	Check-in 06/02/2023 11:25 am	Kevin H.
06/02/2023 11:34 am	Arrived 06/02/2023 11:34 am	Kevin H.
06/02/2023 12:21 pm	Customer Signature Posted	Kevin H.
06/02/2023 12:26 pm	Updated status to Service Completed	Kevin H.
06/02/2023 12:26 pm	Work Order Tasks Added	Kevin H.
06/02/2023 12:26 pm	Check-out 06/02/2023 12:24 pm	Kevin H.
06/02/2023 12:27 pm	Service Completed	Kevin H.
06/02/2023 12:27 pm	Updated status to Pending Approval	Kevin H.
06/03/2023 10:08 am	Approved.	Chu H.
06/03/2023 10:08 am	Updated status to Submitted for Invoicing	Chu H.
06/05/2023 09:34 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40379

Work Orders