DSI WebApp

W40383 Invoiced

Customer/Point of Contact:

Unitek Environmental
Conchita Iglopas (671-565-4801)

Scheduled Date/Time:

06/05/2023, 10:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Janice

Date Signed:

06/05/2023

Invoice Number:

031366

Work Requested

Troubleshoot QuickBooks issue

Work Requested by: Conchita Iglopas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

QuickBooks Database server manager not functioning. Unable to set Multi user mode. Noted QuickBooks was updated to version 2023 but database manager was on 2019. Uninstall old versions and repair QuickBooks 2023. Confirmed the correct version of database server manager is running. Test Multi user mode with Janice successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	QuickBooks Database server manager not functioning. Unable to set Multi user mode. Noted QuickBooks was updated to version 2023 but database manager was on 2019. Uninstall old versions and repair QuickBooks 2023. Confirmed the correct version of database server manager is running. Test Multi user mode with Janice successfully.	Kevin Hsueh	06/05/2023 10:01 am	06/05/2023 10:52 am	00:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/05/2023 09:05 am	Created workorder.	Kevin H.
06/05/2023 09:05 am	Assigned: Kevin Hsueh	Kevin H.
06/05/2023 09:05 am	Updated status to Scheduled	Kevin H.
06/05/2023 10:01 am	Check-in 06/05/2023 10:01 am	Kevin H.
06/05/2023 10:10 am	Arrived 06/05/2023 10:10 am	Kevin H.
06/05/2023 10:52 am	Customer Signature Posted	Kevin H.
06/05/2023 10:54 am	Updated status to Service Completed	Kevin H.
06/05/2023 10:54 am	Work Order Tasks Added	Kevin H.
06/05/2023 10:54 am	Check-out 06/05/2023 10:52 am	Kevin H.
06/05/2023 10:56 am	Service Completed	Kevin H.
06/05/2023 10:56 am	Updated status to Pending Approval	Kevin H.
06/05/2023 04:53 pm	Approved.	Chu H.
06/05/2023 04:53 pm	Updated status to Submitted for Invoicing	Chu H.
06/05/2023 05:16 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40383

Work Orders