DSI WebApp

W40393 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

06/09/2023, 08:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Christi Taijeron

Date Signed:

06/12/2023

Invoice Number:

031378

Work Requested

Gail advised Docomo internet is back up. Request to reconnect Docomo internet to SonicWALL

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Reconnect Docomo internet to HQ SonicWALL. confirmed Docomo internet at HQ is working. Saipan to Guam and Subic to Guam site to site VPN is up. Reconnect Docomo internet at Logistics and noted Docomo internet at Logistics is still down. Reconnect IT&E backup internet.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Gail reported that Docomo Internet is back up. Arrived onsite and re-connect Docomo internet to SonicWALL at HQ office. Noted no internet access. Noted Docomo equipment shows no LED activity on the fiber line. Advised Gail that Docomo is still down or may have went down again overnight. Gail contacted Docomo and Docomo advised they will send a tech to check onsite.	Kevin Hsueh	06/08/2023 08:30 am	06/09/2023 09:06 am	00:36
2	Reconnect Docomo internet to HQ SonicWALL. confirmed Docomo internet at HQ is working. Saipan to Guam and Subic to Guam site to site VPN is up. Reconnect Docomo internet at Logistics and noted Docomo internet at Logistics is still down. Reconnect IT&E backup internet.	Kevin Hsueh	06/12/2023 10:30 am	06/12/2023 11:32 am	01:02

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
06/09/2023 09:03 am	Created workorder.	Kevin H.
06/09/2023 09:03 am	Assigned: Kevin Hsueh	Kevin H.
06/09/2023 09:03 am	Updated status to Scheduled	Kevin H.
06/09/2023 09:04 am	Check-in 06/08/2023 08:30 am	Kevin H.
06/09/2023 09:05 am	Arrived 06/09/2023 08:30 am	Kevin H.
06/09/2023 09:08 am	Updated status to In Progress	Kevin H.
06/09/2023 09:08 am	Check-out 06/09/2023 09:06 am	Kevin H.
06/12/2023 10:37 am	Check-in 06/12/2023 10:30 am	Kevin H.
06/12/2023 11:31 am	Customer Signature Posted	Kevin H.
06/12/2023 11:34 am	Updated status to Service Completed	Kevin H.
06/12/2023 11:34 am	Work Order Tasks Added	Kevin H.
06/12/2023 11:34 am	Check-out 06/12/2023 11:32 am	Kevin H.
06/12/2023 11:36 am	Service Completed	Kevin H.
06/12/2023 11:36 am	Updated status to Pending Approval	Kevin H.
06/12/2023 10:42 pm	Approved.	Chu H.
06/12/2023 10:42 pm	Updated status to Submitted for Invoicing	Chu H.
06/13/2023 07:41 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40393

Work Orders