DSI WebApp

W40403 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

06/13/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jiao Jiao Zhu

Date Signed:

06/13/2023

Invoice Number:

031381

Work Requested

Troubleshoot various issues

Work Requested by: Justin Samonte

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reservation workstation not booting up. Reseat RAM modules and workstation boots up properly. Install QuickBooks Database Server Manager for Multi-User. Test Multi-User with Jiao Jiao successfully. Reservation workstation not booting up. Reseat RAM modules and workstation boots up properly. Install QuickBooks Database Server Manager for Multi-User. Test Multi-User with Jiao Jiao successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reservation workstation not booting up. Reseat RAM modules and workstation boots up properly. Install QuickBooks Database Server Manager for Multi-User. Test Multi-User with Jiao Jiao successfully.	Kevin Hsueh	06/13/2023 02:00 pm	06/13/2023 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
06/13/2023 11:00 am	Created workorder.	Kevin H.
06/13/2023 11:00 am	Assigned: Kevin Hsueh	Kevin H.
06/13/2023 11:00 am	Updated status to Scheduled	Kevin H.
06/13/2023 02:01 pm	Check-in 06/13/2023 02:00 pm	Kevin H.
06/13/2023 02:01 pm	Arrived 06/13/2023 02:01 pm	Kevin H.
06/13/2023 03:35 pm	Customer Signature Posted	Kevin H.
06/16/2023 08:48 am	Updated status to Service Completed	Kevin H.
06/16/2023 08:48 am	Work Order Tasks Added	Kevin H.
06/16/2023 08:48 am	Check-out 06/13/2023 03:00 pm	Kevin H.
06/16/2023 08:49 am	Updated status to Service Completed	Kevin H.
06/16/2023 08:49 am	Work Order Tasks Added	Kevin H.
06/16/2023 08:49 am	Check-out 06/13/2023 03:00 pm	Kevin H.
06/16/2023 08:56 am	Service Completed	Kevin H.
06/16/2023 08:56 am	Updated status to Pending Approval	Kevin H.
06/16/2023 09:00 am	Approved.	Chu H.
06/16/2023 09:00 am	Updated status to Submitted for Invoicing	Chu H.
06/16/2023 02:33 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40403

Work Orders