DSI WebApp

W40413 Invoiced

Customer/Point of Contact:

JSE Engineers, LLC
Gabe Jugo (1-671-588-8283)

Scheduled Date/Time:

06/19/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Gabe Jugo

Date Signed:

06/19/2023

Invoice Number:

031393

Work Requested

Check/Troubleshoot Google Workspace/Email issue.

Work Requested by: Gabe Jugo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Gabe Jugo advised his google workspace email (jseguam.com) was receiving bounce back emails. Check bounce back emails and noted error due to no valid DKIM key. Generate DKIM from Google Workspace Console and create new TXT DKIM key on DNS host WIX. Test with mail tester and confirmed DKIM DNS entry is valid and no bounce back emails being received. Issue resolved.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Gabe Jugo advised his google workspace email (jseguam.com) was receiving bounce back emails. Check bounce back emails and noted error due to no valid DKIM key. Generate DKIM from Google Workspace Console and create new TXT DKIM key on DNS host WIX. Test with mail tester and confirmed DKIM DNS entry is valid and no bounce back emails being received. Issue resolved.	Kevin Hsueh	06/19/2023 02:00 pm	06/19/2023 02:40 pm	00:40

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/19/2023 08:55 am	Created workorder.	Kevin H.
06/19/2023 08:55 am	Assigned: Kevin Hsueh	Kevin H.
06/19/2023 08:55 am	Updated status to Scheduled	Kevin H.
06/19/2023 02:05 pm	Check-in 06/19/2023 02:00 pm	Kevin H.
06/19/2023 02:06 pm	Arrived 06/19/2023 02:06 pm	Kevin H.
06/19/2023 02:37 pm	Customer Signature Posted	Kevin H.
06/19/2023 02:42 pm	Updated status to Service Completed	Kevin H.
06/19/2023 02:42 pm	Work Order Tasks Added	Kevin H.
06/19/2023 02:42 pm	Check-out 06/19/2023 02:40 pm	Kevin H.
06/19/2023 02:44 pm	Service Completed	Kevin H.
06/19/2023 02:44 pm	Updated status to Pending Approval	Kevin H.
06/21/2023 08:15 am	Approved.	Chu H.
06/21/2023 08:15 am	Updated status to Submitted for Invoicing	Chu H.
06/21/2023 08:29 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40413

Work Orders