DSI WebApp

W40423 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

06/21/2023, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031398

Work Requested

Gail reported Subic Office unable to connect to RDS Server to access CYMA.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Gail reported Subic Staff unable to access RDS Server. Check and noted RDS Server was shut down. Restart RDS Server and confirmed it is now accessible. Create access to RDS Server for Frank Aldea at the Subic Office. Sent a separate email to Gail to provide Frank Aldea's login credentials.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Gail reported Subic Staff unable to access RDS Server. Check and noted RDS Server was shut down. Restart RDS Server and confirmed it is now accessible. Create access to RDS Server for Frank Aldea at the Subic Office. Sent a separate email to Gail to provide Frank Aldea's login credentials.	Kevin Hsueh	06/21/2023 10:00 am	06/21/2023 11:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/21/2023 03:43 pm	Created workorder.	Kevin H.
06/21/2023 03:43 pm	Assigned: Kevin Hsueh	Kevin H.
06/21/2023 03:43 pm	Updated status to Scheduled	Kevin H.
06/21/2023 04:01 pm	Check-in 06/21/2023 10:00 am	Kevin H.
06/21/2023 04:04 pm	Updated status to Service Completed	Kevin H.
06/21/2023 04:04 pm	Work Order Tasks Added	Kevin H.
06/21/2023 04:04 pm	Check-out 06/21/2023 11:00 am	Kevin H.
06/21/2023 04:05 pm	Service Completed	Kevin H.
06/21/2023 04:05 pm	Updated status to Pending Approval	Kevin H.
06/21/2023 04:05 pm	No Signature: Remote Support	Kevin H.
06/22/2023 11:11 am	Approved.	Chu H.
06/22/2023 11:11 am	Updated status to Submitted for Invoicing	Chu H.
06/22/2023 04:30 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40423

Work Orders