DSI WebApp

W40436 Invoiced

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

06/29/2023, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6007: Roberts Fowler & Visosky - Service Contract 2023

Rates:

Roberts Fowler & Visosky - Service Contract 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Sophia Sanchez

Date Signed:

06/29/2023

Invoice Number:

031424

Work Requested

check Dave's and Tim's PC on freezing and crashing issues

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Test analog trunk lines one 2 lines have dial tone. GTA need to repair their lines. Fix reception phone and console - wrong cables were plugged in to wrong ports. Change Monique extension to Chloe. Check Dave's pc and cleaned his memory contacts. He will monitor. Issues was each morning he will get a blank screen. Tried to check Tim's pc but he changed the password and is off island. Will need to reschedule checking Tim's pc.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Test analog trunk lines one 2 lines have dial tone. GTA need to repair their lines. Fix reception phone and console - wrong cables were plugged in to wrong ports. Change Monique extension to Chloe. Check Dave's pc and cleaned his memory contacts. He will monitor. Issues was each morning he will get a blank screen. Tried to check Tim's pc but he changed the password and is off island. Will need to reschedule checking Tim's pc.	Chu Hsieh	06/29/2023 09:37 am	06/29/2023 11:02 am	01:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/28/2023 04:34 pm	Created workorder.	Chu H.
06/28/2023 04:34 pm	Assigned: Chu Hsieh	Chu H.
06/28/2023 04:34 pm	Updated status to Scheduled	Chu H.
06/29/2023 09:38 am	Check-in 06/29/2023 09:37 am	Chu H.
06/29/2023 09:46 am	Arrived 06/29/2023 09:46 am	Chu H.
06/29/2023 11:07 am	Updated status to Service Completed	Chu H.
06/29/2023 11:07 am	Work Order Tasks Added	Chu H.
06/29/2023 11:07 am	Check-out 06/29/2023 11:02 am	Chu H.
06/29/2023 11:09 am	Customer Signature Posted	Chu H.
06/29/2023 11:09 am	Service Completed	Chu H.
06/29/2023 11:09 am	Updated status to Pending Approval	Chu H.
06/29/2023 11:11 am	Approved.	Chu H.
06/29/2023 11:11 am	Updated status to Submitted for Invoicing	Chu H.
06/29/2023 01:51 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40436

Work Orders