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W40452 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Benny Ng

Scheduled Date/Time:

07/05/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Benny

Date Signed:

07/05/2023

Invoice Number:

031428

Work Requested

Troubleshoot Benny's workstation and network connection

Work Requested by: Benny Ng

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Benny's computer not booting up. Opened up computer and reseated RAM. Computer booted up and determined that RAM was causing the issue. Installed WiFi meshes and verified that they are working properly. Attempted to locate file location but have to bring back old workstation to locate file.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Benny's computer not booting up. Opened up computer and reseated RAM. Computer booted up and determined that RAM was causing the issue. Installed WiFi meshes and verified that they are working properly. Attempted to locate file location but have to bring back old workstation to locate file.	Bryant Bagiac	07/05/2023 08:46 am	07/05/2023 10:19 am	01:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/05/2023 08:31 am	Created workorder.	Kevin H.
07/05/2023 08:31 am	Assigned: Bryant Bagiac	Kevin H.
07/05/2023 08:31 am	Updated status to Scheduled	Kevin H.
07/05/2023 08:46 am	Check-in 07/05/2023 08:46 am	Bryant B.
07/05/2023 08:51 am	Arrived 07/05/2023 08:51 am	Bryant B.
07/05/2023 10:18 am	Customer Signature Posted	Bryant B.
07/05/2023 10:25 am	Updated status to Service Completed	Bryant B.
07/05/2023 10:25 am	Work Order Tasks Added	Bryant B.
07/05/2023 10:25 am	Check-out 07/05/2023 10:19 am	Bryant B.
07/05/2023 10:29 am	Service Completed	Bryant B.
07/05/2023 10:29 am	Updated status to Pending Approval	Bryant B.
07/05/2023 05:57 pm	Approved.	Chu H.
07/05/2023 05:57 pm	Updated status to Submitted for Invoicing	Chu H.
07/06/2023 01:09 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40452

Work Orders