DSI WebApp

W40469 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Linda Kasio

Scheduled Date/Time:

07/12/2023, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Kasio

Date Signed:

07/12/2023

Invoice Number:

031438

Work Requested

Troubleshoot Ricky's workstation

Work Requested by: Linda Kasio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Rickys workstation. Per Ricky, unable to access EMIEST app, MS Office and emails. Login to workstation and remap network drive for EMIEST. confirmed EMIEST opens. Shortcut to email present on desktop. Open shortcut and emails load with no issues. MS office is present and accessible. Advised Ricky icons are on the start menu.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Rickys workstation. Per Ricky, unable to access EMIEST app, MS Office and emails. Login to workstation and remap network drive for EMIEST. confirmed EMIEST opens. Shortcut to email present on desktop. Open shortcut and emails load with no issues. MS office is present and accessible. Advised Ricky icons are on the start menu.	Kevin Hsueh	07/12/2023 10:00 am	07/12/2023 10:21 am	00:21

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/12/2023 09:23 am	Created workorder.	Kevin H.
07/12/2023 09:23 am	Assigned: Kevin Hsueh	Kevin H.
07/12/2023 09:23 am	Updated status to Scheduled	Kevin H.
07/12/2023 10:00 am	Check-in 07/12/2023 10:00 am	Kevin H.
07/12/2023 10:01 am	Arrived 07/12/2023 10:01 am	Kevin H.
07/12/2023 10:20 am	Customer Signature Posted	Kevin H.
07/12/2023 10:23 am	Updated status to Service Completed	Kevin H.
07/12/2023 10:23 am	Work Order Tasks Added	Kevin H.
07/12/2023 10:23 am	Check-out 07/12/2023 10:21 am	Kevin H.
07/12/2023 10:25 am	Service Completed	Kevin H.
07/12/2023 10:25 am	Updated status to Pending Approval	Kevin H.
07/12/2023 11:11 am	Approved.	Chu H.
07/12/2023 11:11 am	Updated status to Submitted for Invoicing	Chu H.
07/12/2023 01:33 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40469

Work Orders