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W40477   Invoiced

07/14/2023, 05:00 pm   
Remote
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
No
031446

Work Requested

Gail reported she cannot login to her workstation. Error: Bad request timestamp 0 [40105]
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check error: Bad request timestamp 0 [40105] and confirmed this error message is from Duo Security. Error message a result of Gail's workstation time not syncing properly. Re-sync NTP time and Gail advised she can login to her workstation now.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check error: Bad request timestamp 0 [40105] and confirmed this error message is from Duo Security. Error message a result of Gail's workstation time not syncing properly. Re-sync NTP time and Gail advised she can login to her workstation now. Kevin Hsueh
07/14/2023 05:00 pm 07/14/2023 05:30 pm 00:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
07/17/2023 08:35 am Created workorder. Kevin H.
07/17/2023 08:35 am Assigned: Kevin Hsueh Kevin H.
07/17/2023 08:35 am Updated status to Scheduled Kevin H.
07/17/2023 08:43 am Updated Estimated Service Time (hrs) to Kevin H.
07/17/2023 08:43 am Updated scheduled date/time from 07/17/2023 05:00 pm to: 07/14/2023 05:00 pm Kevin H.
07/17/2023 08:43 am Modified workorder. Kevin H.
07/17/2023 08:44 am Check-in 07/14/2023 05:00 pm Kevin H.
07/17/2023 08:47 am Updated status to Service Completed Kevin H.
07/17/2023 08:47 am Work Order Tasks Added Kevin H.
07/17/2023 08:47 am Check-out 07/14/2023 05:30 pm Kevin H.
07/17/2023 08:48 am Service Completed Kevin H.
07/17/2023 08:48 am Updated status to Pending Approval Kevin H.
07/17/2023 08:48 am No Signature: Remote Support Kevin H.
07/17/2023 11:12 am Approved. Chu H.
07/17/2023 11:12 am Updated status to Submitted for Invoicing Chu H.
07/17/2023 11:59 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40477