DSI WebApp

W40479 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

07/17/2023, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031447

Work Requested

Jacob reported that Joy cannot login to her workstation. Error: Bad request timestamp 0 [40105]

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check error: Bad request timestamp 0 [40105] and confirmed this error message is from Duo Security. Error message a result of Joy's workstation time not syncing properly. Re-sync NTP time and noted Joy is logged in to her workstation now.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check error: Bad request timestamp 0 [40105] and confirmed this error message is from Duo Security. Error message a result of Joy's workstation time not syncing properly. Re-sync NTP time and noted Joy is logged in to her workstation now.	Kevin Hsueh	07/17/2023 09:30 am	07/17/2023 10:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/17/2023 10:54 am	Created workorder.	Kevin H.
07/17/2023 10:54 am	Assigned: Kevin Hsueh	Kevin H.
07/17/2023 10:54 am	Updated status to Scheduled	Kevin H.
07/17/2023 10:56 am	Check-in 07/17/2023 09:30 am	Kevin H.
07/17/2023 10:57 am	Updated status to Service Completed	Kevin H.
07/17/2023 10:57 am	Work Order Tasks Added	Kevin H.
07/17/2023 10:57 am	Check-out 07/17/2023 10:30 am	Kevin H.
07/17/2023 10:59 am	Service Completed	Kevin H.
07/17/2023 10:59 am	Updated status to Pending Approval	Kevin H.
07/17/2023 10:59 am	No Signature: Remote Support	Kevin H.
07/17/2023 11:01 am	Approved.	Chu H.
07/17/2023 11:01 am	Updated status to Submitted for Invoicing	Chu H.
07/17/2023 12:01 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40479

Work Orders