DSI WebApp

W40487 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Vanessa Cruz

Scheduled Date/Time:

07/19/2023, 07:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Ambyth - Service Contract (08/09/22 - 08/08/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031454

Work Requested

Restart CYMA Server. Per Vanessa, some users are stuck in CYMA

Work Requested by: Vanessa Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Vanessa reported Ambyth had a power outage and users left CYMA clients logged in. Users are stuck. Restart CYMA Server. Confirmed users can log back in to CYMA now.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Vanessa reported Ambyth had a power outage and users left CYMA clients logged in. Users are stuck. Restart CYMA Server. Confirmed users can log back in to CYMA now.	Kevin Hsueh	07/19/2023 07:30 am	07/19/2023 08:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
07/19/2023 01:29 pm	Created workorder.	Kevin H.
07/19/2023 01:29 pm	Assigned: Kevin Hsueh	Kevin H.
07/19/2023 01:29 pm	Updated status to Scheduled	Kevin H.
07/19/2023 01:31 pm	Check-in 07/19/2023 07:30 am	Kevin H.
07/19/2023 01:33 pm	Updated status to Service Completed	Kevin H.
07/19/2023 01:33 pm	Work Order Tasks Added	Kevin H.
07/19/2023 01:33 pm	Check-out 07/19/2023 08:30 am	Kevin H.
07/19/2023 01:41 pm	Service Completed	Kevin H.
07/19/2023 01:41 pm	Updated status to Pending Approval	Kevin H.
07/19/2023 01:41 pm	No Signature: Remote Support	Kevin H.
07/24/2023 10:56 am	Approved.	Chu H.
07/24/2023 10:56 am	Updated status to Submitted for Invoicing	Chu H.
07/24/2023 10:56 am	Approved.	Chu H.
07/24/2023 10:56 am	Updated status to Submitted for Invoicing	Chu H.
07/24/2023 10:57 am	Approved.	Chu H.
07/24/2023 10:57 am	Updated status to Submitted for Invoicing	Chu H.
07/24/2023 10:58 am	Approved.	Chu H.
07/24/2023 10:58 am	Updated status to Submitted for Invoicing	Chu H.
07/24/2023 01:04 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40487

Work Orders